Libraries upgrade systems

Local libraries soon will be upgrading to a new computer system, called Symphony. The new system is scheduled to be active on June 7.
In preparation for the new system, there will be a few temporary inconveniences for customers over the next few weeks.
The online catalog will not be available from June 1 through June 6. Neither patrons nor library staff will be able to place requests for titles during this time. No materials will be checked in between June 1 and 6. The Upper Sandusky Community Library is asking customers not to return materials during this time.
“We will have to accumulate any items returned until the system is back up,” said Joanne Gilmore, director of the Upper Sandusky Library. “Because we have limited space to store materials, it would be helpful if folks would simply hang onto the material until the new system is available. Nothing will be due during this time so there will be no overdue fines.
“If you use the ‘My List feature of the catalog, you should be sure to make a copy of your list before June 1,” Gilmore added. “This information will not migrate to the new system so you should either print the list or email it to yourself using the ‘Email this list’ link at the bottom of the page.”
The Upper Sandusky Community Library will be open during this time and will be able to check materials out. However, in order to check out during this time, patrons will need to have their library card with them.
“We will be checking items out in an offline mode” Gilmore said, “which means we have no way of looking up card numbers for our customers. The only way we will be able to check out is if the patron has their card with them.”
Once the new system is available, there may be some delays as staff become accustomed to the new screens and functions of the new system.
The Upper Sandusky Community Library, Dorcas Carey Public Library, Mohawk Community Library and the Forest Jackson Public Library all are of the SEO consortium and all will be affected by this change.

Posted by Daily Chief on May 26, 2012. Filed under LifeStyles. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry